Refund policy

VitalShield Return & Refund Policy

We stand behind the quality of our products and want you to feel confident in your purchase.

We offer a 90-day return policy from the date your order is delivered.

Eligibility for Returns

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase is required

Due to the nature of this product (health and safety use), used items cannot be returned.

Non-Returnable Situations

We do not accept returns for:

• Products that have been used in an emergency
• Improper use or handling
• Damage caused by misuse or unauthorized modifications

Refund Process

Once your return is received and inspected:

• You will be notified of approval or rejection
• Approved refunds will be issued to your original payment method within 5–10 business days

Important Disclaimer

This product is intended as an emergency aid tool only. We do not guarantee outcomes in real-life emergency situations. Results may vary based on multiple factors including proper use, timing, and individual circumstances.